Refund policy

REFUND AND RETURN POLICY

Due to the personal care nature of our handmade soap products, opened or used items are not eligible for return.

If your order arrives damaged, defective, incorrect, or lost in transit, please contact us within 7 days of delivery at thesoapbarmen@gmail.com. Include your order number and photos of the issue, and we will work with you to find a satisfactory solution.

Why We Don’t Accept Returns

Our soaps are personal care items that come into direct contact with skin. For health and hygiene reasons, we cannot accept returns of used soap products.

Quality Guarantee

We stand behind the quality of our products. If your order arrives damaged or incorrect, please contact us and we will work with you to resolve the issue promptly.